# Sabel Customer Success Solutions

Sabel Customer Success Solutions

Customer success consultancy specialising in designing and improving your ROI in Intercom.

**Started:** 2020  
**Location:** Bonbeach, VIC, AU  
**Employees:** 2

**Seller Site:** [Sabel Customer Success Solutions](https://www.sabelcustomersuccess.com/)

**Typical project:**  
**$10k to $25k**  
**Average hourly rate:**  
**$150 - $200**  
**Average monthly retainer:**  
**$4k to $10k**

**Our ideal customers**  
**Company size:** 1-10  
**Geographies:**  
- America - North - USA  
- America - North - Canada  
- America - Central  
- Europe - West - United Kingdom  
- Australia & New Zealand  
- Asia - South-east

**More about us**  
**Products we’re experts in:**  
- Intercom

**Skills:**  
- AI Consulting  
- Business Consulting  
- Business Consulting - Business transformation

**Stage of software purchase:** Post-purchase (help with implementation)  
**Work location:** Remote

## What we do

Sabel Customer Success Solutions (SCSS) is a consultancy that specializes in assisting startups, scaleups, and growing businesses. Their focus is on process automation, customer success operations, defining and executing customer success and support strategies. Additionally, they are experts in finding and training customer success talent. An important aspect of their services includes being official partners of Intercom, a customer messaging platform, where they help businesses optimize, refine, and implement the platform effectively.

SCSS utilizes the AARRR methodology, which stands for Acquisition, Activation, Retention, Referral, and Revenue, to work with their clients. This approach emphasizes the user experience, aiming to build processes and implement systems that support the customer journey most effectively. Their services are designed to enhance the efficiency and effectiveness of customer success and support functions in various businesses, contributing to overall growth and customer satisfaction.