Tidio Promo Code

Tidio

20% CASHBACK All Plans. 2 Years.

Save up to $4,497/year

A customer service platform that offers live chat, AI chatbots, and multichannel communication.

Deal eligibility requirements

• New customers only. This deal applies to first-time accounts with the software vendor.
• You must click “Redeem deal” before purchasing to ensure your cashback is properly tracked.
• Use the same email address for both NachoNacho and the vendor account so your purchase can be correctly attributed for cashback.
• This deal is delivered as cashback from NachoNacho after purchase, once the vendor confirms the transaction (typically 30–45 days).
• This purchase is eligible for cashback exclusively from NachoNacho — skipping this means paying full price.
• Learn more about how NachoNacho cashback works and what to expect after purchase.
• Questions? Our team can help review eligibility and answer questions before or after purchase.

What is Tidio?

Tidio is an AI-driven customer service solution that helps businesses provide excellent support to their customers.

With the Lyro AI Agent, businesses can answer up to 70% of customer inquiries without human intervention. The AI agent can solve customer problems in multiple languages and perform tasks, allowing support agents to focus on high-value requests. Tidio also offers live chat and helpdesk tools to provide real-time support, as well as automation features to engage visitors and boost sales. Trusted by over 300,000 businesses, Tidio aims to simplify customer service and accelerate business growth.

Key benefits of using Tidio?

These tools include live chat, chatbots, AI support (Lyro AI), order management, ticketing, departments, analytics, messaging channels, email marketing automation, customization options, and integrations with popular platforms. Tidio's aim is to provide businesses with the tools they need to enhance customer experience, automate processes, and streamline communication. They offer support, resources, and have a dedicated customer success team to assist businesses in optimizing their use of the platform.

Tidio Features

• Live typing: Cut down your reply times by previewing what users write before they hit the "send" button and preparing your answer.
• Canned responses: Create a library of common answers and use them to reply in seconds.
• Attachments: Send supported files via chat: .jpg, .jpeg, .png, .txt, .rtf, .xlsx, .docx, .pdf, .gif, and videos.
• Offline message: Inform your clients that you're not available and collect their email to respond later.
• Pre-chat survey: Collect the client's data before the chat starts.
• Multilanguage: Add multiple languages to your widget.
• Transcripts: Save transcripts to your device or send them to clients via email.
• Tags and contact properties: Store your customer data in one place. Add tags and contact details so you can personalize your conversations and improve customer experience.
• Live visitor list: See all your website visitors and the pages they're browsing in real-time. Offer custom advice based on their activity.
• Chat page: Send your customers to a dedicated chat window instead of talking with them through the widget.
• Operating hours: Set your working hours and let visitors know when they can find you online.
• Measure customer satisfaction: Collect feedback and assess the quality of your customer service.
• Read receipt: See if the visitor read your messages.
• Banning users: Allows you to block users from accessing the widget based on their IP address.

Tidio Reviews

• Freddy B. (Customer Service, USA): Mar 26, 2026
  "AI chatbot & live chat tool for faster customer support. Tidio has been a great way to handle customer conversations without being glued to your inbox..."

• Hamza H. (Co-founder, USA): Jul 22, 2025
  "Automate customer support with Tidio. I use Tidio to manage live chat and automate customer support..."

• Cecelia B. (CEO): April 04, 2025
  "Helpful automation tools with some room to improve. Tidio's AI agent greatly reduces customer workload..."

• Carroll T. (Customer Support): Nov 25, 2024
  "Streamlined Customer Support & Sales Accelerator. It solves customer inquiries like a pro..."

• Katie S. (Reviewer): Jan 21, 2024
  "Supercharged Customer Support Solution. Tidio has completely revolutionized my customer support experience!"