Zoho

Zoho

Deal coming soon...

A comprehensive cloud software suite offering applications for businesses' end-to-end needs, serving 100 million+ users.

Website

A NachoNacho deal isn't available for this product just yet. You can still buy this subscription without the deal. Know somebody at the company? Tell them to get listed on NachoNacho.

What is Zoho?

Zoho offers beautifully smart software to help you grow your business. With over 80 million users worldwide, Zoho's 55+ products aid your sales and marketing, support and collaboration, finance, and recruitment needs—letting you focus only on your business. Zoho respects user privacy and does not have an ad-revenue model in any part of its business, including its free products.

Key benefits of using Zoho?

Efficient business processes: Help your team stay productive by defining and building efficient processes for your business. Zoho CRM can help you ensure that standards are followed while processes are executed.

Mobile accessibility: Zoho CRM mobile ensures that your team has access to important CRM data, no matter where they are. A sales rep in the field can pull up information about nearby customers or drop by for a meeting on the go.

Data security and compliance: You can rest assured that your customer data is safe in Zoho CRM data centers, safeguarded by top-of-the-line physical and digital security mechanisms.

Zoho Features

These are some of the core Zoho features:

• Leads
• Contacts
• Accounts
• Deals
• CRM views
• Sales Forecasting
• BCC dropbox for email
• Email insights
• Macros
• Multiple currencies
• Contextual custom related lists
• SalesSignals
• Custom signals
• Advanced filters
• Scoring rules
• Assignment rules
• Reminders
• Email parser
• Email Association with Deals
• Wizards
• Multiple pipelines
• Multiple Scoring Rule
• Recurring Activities
• Page customization
• Rename tabs
• Custom fields
• Picklist history tracking
• Custom links
• Web tabs
• Custom modules
• 500 modules
• Custom buttons
• Sandbox
• Configuration type
• Page layouts
• Canvas view
• Canvas Detailed View
• Layout rules
• Validation rules
• Subforms
• Translations
• Custom list views
• Tab groups
• Workflow rules
• Approval process
• Schedules
• Active Blueprints
• Webhooks per day
• Email notifications per day
• Review process
• CommandCenter
• Data enrichment
• Zia voice
• Zia reminder
• Best time to contact
• Macro suggestion
• Zia intelligence for automation
• Prediction builder
• Assignment suggestion
• Workflow suggestions
• AI for emails
• Recommendation engine
• Image validation 20 rules/org
• Recommendations Notifications
• Standard reports
• Custom reports
• Schedule reports
• Charts
• KPI
• Funnels
• Target meter
• Comparator
• Cohorts
• Quadrants
• Standard dashboards
• Custom dashboards Unlimited
• Webform analytics
• Webform A/B testing
• Analytics Mobile App - Analytics Studio
• Analytics - Enhancements in Anomaly Component
• Workflow reports
• Enrich data with Twitter profile
• Enrich data with Facebook profile
• Social tab
• Automated lead generation from social media
• Social interaction from leads/contacts
• Email templates Unlimited
• Email opt-out
• Website visitor tracking
• Mass email
• Email relay
• Email authentication
• Marketing campaigns
• Marketing attribution
• Custom segmentation
• Auto responders
• CRM for Google Ads
• WEBFORMS AVAILABILITY
• Web-to-lead form
• Web-to-contact form
• 100 forms/module
• Web-to-case form
• Notify owner
• Gamescope
• Calendar
• Calendar sync
• Calendar booking
• Status updates
• Direct messages
• Attach files to feeds
• Follow-up Rules
• Groups for team collaboration
• Tagging
• Products
• Price Books
• Quotes
• Sales Orders
• Invoices
• Vendors
• Purchase Orders
• Inventory Templates
• Cases
• Solutions
• Web-to-case form
• Business hours
• Case escalation rules
• Portals
• Folder sharing
• Attach documents
• File versioning
• Reviews
• Free storage/org
• Free storage/user license
• Additional file storage
• Data storage
• Additional storage per user license
• Additional data storage
• Data storage
• Additional storage per user license
• Additional data storage
• Import data (per batch)
• Export module data
• Free data backup
• Additional data backup
• De-duplicate data
• Import history
• Profiles
• Organization hierarchy
• Reporting hierarchy
• Field-level security
• Data sharing rules
• Groups
• Record-level sharing
• Data encryption
• Territory management
• Audit logs
• Allowed IPS
• GDPR Compliance
• Multiple Organization Support
• Client Scripts
• Mobile SDK
• Web apps SDK
• Widgets
• Connections
• API Unlimited credits/day/org (2000/user license).
• Functions Unlimited credits/day/org (1000/user license)
• Telephony and PBX
• Team collaboration
• Office productivity
• Plug-in for Microsoft Outlook
• Integration with Microsoft 365
• Zoho CRM contextual gadget for Gmail
• Export events to Google Calendar
• Export to Google Tasks
• CRM web forms for Google Sites
• Synchronize Google Calendar
• Synchronize Google Contact
• SalesIQ - Visitor Tracking & Sales Intelligence
• Brands
• Company favicon
• Company logo
• Roles and permissions
• Chat volume per month
• Departments
• Proactive chat trigger rules
• Chat routing rules
• Visitor routing rules
• Block IP
• Abusive content management
• Chat translation
• Chat transfer
• Group chat with customers
• Chat history Unlimited
• Concurrent chat limit
• Brand-specific business hours
• Department based email configuration
• Email templates Unlimited
• Company profile enrichment
• Operator chat monitoring
• Live tracking dashboard
• Number of visitors tracked per month
• Lead scoring rules
• Company scoring rules
• Custom chatbots
• Answer Bot
• Visitors
• Contacts
• Company
• Export People data
• Offline messaging
• Visitor-side chat history
• Reopen a chat
• Credit card masking
• File sharing
• Click to call
• Screensharing
• Articles
• FAQs
• UAQ
• Canned replies
• Small talks
• Business terms
• Website
• Mobile app
• Email Signature
• Telegram
• Widgets
• Brand-specific widgets
• Form controller
• Admin webhooks
• Data webhooks
• Daily reports
• Weekly stats
• Monthly stats
• Wordpress
• OpenCart
• Joomla
• Drupal 7
• Drupal 8
• OSCommerce
• Cs-cart
• Magento
• WooCommerce
• PrestaShop
• Sharepoint
• Facebook
• INTEGRATIONS AVAILABILITY
• Zoho CRM
• Zoho Desk
• Zoho Assist
• Zoho Analytics
• Zoho Campaigns
• MailChimp
• Zendesk
• Salesforce CRM
• ClearBit
• Leadberry
• Cloud telephony and PBX
• Desktop Apps
• Operator Mobile App
• Apple TV App
• E-mail tickets
• Comment in ticket
• Spam tickets
• Ticket history
• Ticket resolution note
• Ticket tags
• Product based Ticket Tracking
• Customer Happiness Ratings
• Suggested articles
• Merge tickets
• Split tickets
• Clone ticket
• Ticket timeline
• Time entry
• Approvals
• Team ownership
• Ticket sharing
• Send as email
• Quick Ticket View (Peek View)
• Response Editor with rich text support
• Advanced Search
• Response Draft
• Table View
• Search Facet
• Snippets for Faster Response
• Email Templates in Reply Editor
• Work Modes
• Keyboard Shortcuts
• Review Ticket Replies
• Gamescope for Agents
• Real Time Updates in Ticket List & Detail View
• Real Time Ticket Count in Starred Views
• Team Feeds
• Agent Collision Detection
• Agent Collision Chat
• Agent Collision Reply Avoidance
• CUSTOMER SUPPORT CHANNELS
• Email channel
• Help center
• Advanced webforms
• Community Forums
• Telephony
• Live Chat
• Notification rules
• Custom functions in workflows
• Schedules
• Field watching
• Direct Assignment to Agents and Teams
• Round-Robin Ticket Assignment by Load Balancing
• Active Blueprints
• Transitions per Blueprint
• Common Transitions per Blueprint
• Fields and Actions per Transitions
• State Level SLAs & Escalations
• Custom Functions in Blueprints
• Multi-Level Escalations
• Customer Based SLA
• Contract Management in SLA
• Business hours
• Holiday list
• Custom email templates
• Customize tabs
• Custom Views
• Customize form fields
• Custom fields
• Custom ticket status and status grouping
• Field Dependencies
• Teams
• Ticket Templates
• Department Specific Layout
• Layout Rules
• Validation Rules
• Reply Assistant
• Sentiment Predictions
• Ticket Auto Tagging
• Anomaly Notifications
• KB Conversation Assistant/ASAP
• Custom Domain Mapping
• Remote Authentication
• Multi Language Support
• Multiple department Support Tracking
• All-department view of tickets
• Department Based Signatures
• Department Specific Product Handling
• Private Knowledge Base for Agents
• Public Knowledge Base
• Knowledge Base Dashboards
• Community
• Community Dashboard
• Community gamification
• Article versioning
• Google Analytics Integration
• Themes Gallery
• CSS Customization
• Custom Widgets
• Multi-brand Help Center
• HTML Customization
• Contact & Account Information Management
• Private Notes for Contacts & Accounts
• Dedicated Owners for Contacts & Accounts
• Contact & Account Insights
• Deduplicate Contacts & Accounts
• Contact & Account Custom Fields
• Merge Contacts
• Merge Accounts
• Follow Contacts & Accounts
• Contact to Product Association
• Custom Views for Customers
• Secondary Contact (Cc's)
• Contacts to Multiple Accounts
• Manual Ticket Time Tracking
• Auto Ticket Time Tracking
• Activity Time Tracking
• Billing Preferences
• Product Based Ticket Tracking
• Associate Products to Contacts
• Associate Products to Accounts
• Dedicated Owner for Products
• Custom Fields for Products
• Custom Views for Products
• Standard Reports
• Prepopulated Reports
• Custom Reports
• Export Reports to CSV, XLS or PDF
• Custom Dashboards
• Ticket Overview Dashboard
• Headquarters Dashboard
• Response, Resolution & FCR Dashboards
• Ticket Status Dashboard
• Customer Happiness Dashboard
• Knowledge Base Dashboard
• Community Dashboard
• Calls Reports and Dashboards
• SLA Dashboards
• Telephony Agent Availability
• Schedule Reports 100
• Blueprint Dashboard
• All Department Analytics (Global Reports and Dashboards)
• In-Product Call Notifications
• Call-to-Ticket Conversion
• Answer Over-The-Web
• Answer Over-The-Phone
• Call Logging
• Call Transfer
• Call Recording
• Call Hold
• Call Mute
• Business Hours Configuration
• Non-Business Hour Management
• Call Queue Handling
• Outbound Calls
• Missed Call Management
• Custom Greeting Configuration
• Call Routing (Sequential & Simultaneous)
• Call Waiting Message
• Caller History
• Voice Mail
• Real-time Agent Availability
• Call Reports and Dashboards
• Multi-Level IVR
• Field-level Access Control
• Data Sharing
• Export Data
• Import Data
• Import History
• Migration from other help desk
• Mobile SDK
• API
• SMS Add-on
• Zoho Desk App for iPad, iPhone and Android devices
• Radar App for Zoho Desk
• Single Sign-on
• Projects - Project Management & Collaboration
• BASICS AVAILABILITY
• Projects Unlimited
• Client Users 5 * No. of user licenses purchased
• Storage Space 120 GB
• Project Templates 30
• Pages & Chat All projects
• Chronology Gantt chart
• Milestone Gantt chart
• Resource utilization chart
• Advanced Task / Issue Reports
• Tags
• Project Feeds
• Task management
• Document sharing
• Import from MS Project
• Calendar & Forums
• Google Apps Integration
• Project Custom Status
• Task Custom Status
• Subtasks
• Task Duration (Hours/Days)
• Reminders
• Project Timeline Gantt
• Task Dependency
• Task layout
• Sync Google Tasks
• Time tracking
• Export projects
• Custom Views
• Recurring Tasks
• Timesheet approval
• Time Log restriction
• Blueprint for Tasks
• AI Chatbot powered by Zia
• Project Budget
• Work - Planned Hours (Planned vs Actual Report)
• Business Hours
• Weekends & Holidays
• Strict Project
• Task Rollup
• Critical Path
• Baseline
• Project layout

Zoho Pricing

Zoho Discount

There are no Zoho discounts available at the moment. However, we're working hard to bring you exclusive Zoho discounts soon. So make sure you sign up to get notified when a deal goes live.

Pricing starts from: $0/month

Free: $0/month

• Sales Force Automation
• Standard reports
• Campaign marketing

Standard: $14/month

• Sales forecasting
• Calendar Integration
• Multiple currencies

Professional: $23/month

• Inventory management
• Customer support
• Workflow automation

Enterprise: $40/month

• Zia features
• All CRM integrations
• Portal Invitations

Ultimate: $52/month

• Case Escalation
• Email parsing
• Customization

Service providers who can help you with this product

Zoho Reviews

BE THE FIRST to give a Review!